Monday, January 3, 2011

Answer to Query No. 0107

Dear Sir/Madam,

The details provided by you are insufficient for a 'to the point' solution.
But we are enumerating some general solutions to your problem.

1. If you're using a mobile data connection to connect to the internet, then it happens to be a problem majoritily by the service provider. And sometimes due to the compatibility issues of the mobile phone with that to data connectivity. So contact your service provider, like Airtel, Idea, etc., to correct the data connection problem.

2. If you're not using a mobile data connection, then it could be due to the slow speed of the internet connection.

3. If other sites are running properly on your PC, then this could be due to a server error of Facebook. It happened to us once only so far, but it did so.

But in any eventuality, it can't be a Firefox error only if other sites are running properly.

So, if the above stated solutions resolve the issue, then it's fine, but in case if they don't work up, then please contact with some more details like isp, mode of connection, performance of other sites, brief tech specs of your PC, etc.

All the best.

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